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Viewing posts tagged consumers

Not Just Grandpa: A Guide To Hard of Hearing Wedding Guests

Posted by: Staff Writer on Oct. 16, 2013  |  Comments

Trying to spot a hard of hearing guest(s) that doesn’t use Sign Language at your wedding is like scoping out a "Where's Waldo" scene. The usual suspects are there ... but it just might take a while for your peepers to pinpoint them amidst all the candelabras, floral arrangements, and hullaballoo that are par for the course at a wedding.

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Interpreters For Your Family Function: A Checklist

Posted by: Staff Writer on Sept. 30, 2013  |  Comments

Christmas? Family Reunions? Weddings? It’s a perfect storm; near-strangers who might not have a close relationship are stuck together for hours at a time. There’s constant interaction and you’re often away from your own bed, your home, and your comfort zone. Even the closest of families run into this kind of tension from time to time.  

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Is Your College On The Deaf Friendly Map?

Posted by: Staff Writer on Aug. 27, 2013  |  Comments

3-ring binders? Check. Extra 64-GB flash drives for thesis? Check. Lime-green highlighters for all-night cram sessions? Check. #deaffriendly campus environment in the city where you're getting your learn on?

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In The Marketplace: Deaf and Hard of Hearing Individuals

Posted by: Staff Writer on July 30, 2013  |  Comments

Have you heard of the term “Deaf Community?” You may have limited exposure to deaf and hard of hearing (hh) individuals, but let me attest, with over 35 million deaf/hh individuals in the United States alone, it’s very much alive and thriving!

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Serving a Deaf or Hard of Hearing Customer? Five Customer Service Fails

Posted by: Staff Writer on July 16, 2013  |  Comments

Good customer service is the defining factor of any good business – especially important is the first point of contact. As deaf consumers, we frequent a variety of businesses daily such as retail establishments, restaurants, bars, coffee shops, and many more. If we experience bad customer service, chances are, all of our friends will hear about it and unless there have been improvements, we are unlikely to return.

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Waving the White Napkin, and 7 Other Things You See at Deaf Weddings

Posted by: Staff Writer on July 9, 2013  |  Comments

"Here Comes the Bride" never played. There were no - or minimal - table centerpieces. What's more, the Officiate didn't utter a peep during the ceremony. Wait, did you just stage the wedding planning blooper of the year?   

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Give me Liberty ... Or Give Me Deafisms

Posted by: Staff Writer on July 1, 2013  |  Comments

The year was 1776: A noisy culmination of musket gunpowder, tarring, feathering, and three shiploads of tea tumbling into the Boston Harbor. Fast forward 237 years as a free country, and it's easy to say that We, the Deaf or Hard of Hearing people of the United State of America, have become more independent.

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flashBACK Friday: Brightly Colored Ear Molds

Posted by: Staff Writer on June 28, 2013  |  Comments

Plain beige, bright blue and hot pink ear molds are so 1980s! Yet, braces, hair dye and contact lenses now come in all colors of the rainbow. Why not ear molds, too?

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8 Realities of Accessibility Tax Credits and Deductions - Through a Deaf CPA’s Eyes

Posted by: Staff Writer on June 17, 2013  |  Comments

Ever wondered why, in the enlightened 21st Century, it still seems so gosh-dang impossible to coax some businesses to invest in your basic right to services like sign language interpreters or CART? We wondered the same, so we asked Howard Knight, a deaf CPA and Principal of Howard Knight, CPA, to give us the straight scoop about the realities of accessibility-oriented tax credits and deductions.

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Captioning In-Flight Entertainment: The Final Frontier

Posted by: Staff Writer on June 4, 2013  |  Comments

Scientific progress doesn't always happen in logical order. In 1921, Aeromarine Airways showed the world's first in-flight movie. In 1969, we put a man on the moon. In 2005, tourists started booking with Virgin Galactic to take spaceflights. In 2009, U.S. Department of Transport ruled that all aircraft videos, DVDs and other audio-visual displays be captioned for safety and/or informational purposes. 

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Reviews by Advocates & Champions

Jane

Jane

Atwater Street Tacos

After we went kayaking right on the property, we had lunch there.   We noticed a ...

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a mains levee

a mains levee

Buddha Bruddah

Wonderful customer service! Wrote several notes letting us know how to identify different spices by number ...

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Lisa H.

Lisa H.

Tempe Mission Palms Hotel and Conference Center

I had an amazing time during the DWU which was held at the Tempe Mission Palms ...

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Chuck Forbes

Chuck Forbes

PHH Mortgage

If I could give them a negative number of stars I would. This is the company ...

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