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Viewing posts tagged hard of hearing

From curbside pickup to clear masks, pandemic redefines the deaf consumer experience

Posted by: Staff Writer on July 13, 2020  |  Comments

Over four months later, fighting the coronavirus is still a Catch-22 for the 40+ million in the U.S. who live with hearing loss. With face masks and social distancing now the norm, deaf and hard of hearing individuals continue to be bewildered by new communication barriers. More than ever, businesses are in a unique position to improve the deaf customer experience.

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Best of 2019: Deaf-Friendly Businesses Who Went the Extra Mile

Posted by: Staff Writer on Dec. 29, 2019  |  Comments

What a year 2019 was! We saw the Deaf ecosystem in full force as more Deaf owned businesses than ever reached new and loyal customers alike. It was also a banner year for deaf-friendly businesses of all stripes who went the extra mile to ensure their Deaf and hard of hearing customers received accessible and deaf-friendly service. Our annual "Best of" list is based on actual Deaf consumer experiences shared on our website in the form of reviews. This year there were three businesses that stood out to us. Read on to find out who they are!

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A Deaf Person Walks Into Your Business. Now What?

Posted by: Staff Writer on Feb. 5, 2018  |  Comments

“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver walks into your auto body shop.”

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Business Tip: Turning a Negative Review into a Deaf-Friendly One

Posted by: Staff Writer on June 7, 2016  |  Comments

Lets face it, it’s tough getting a negative review or negative feedback.  No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe the situation and see negative reviews as a wonderful opportunity to gain an edge, get information about Deaf consumers, and do concrete things to create a deaf-friendly experience in the future. In fact, the most successful situations we see are a deaf-challenged business taking a negative review and turning it into a positive one. 

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Deaf-Inclusive Tech Conferences: Accessibility Lessons From &yetConf

Posted by: Staff Writer on Nov. 12, 2015  |  Comments

Though I was born deaf, I had very few opportunities to meet culturally Deaf, ASL-fluent peers until after college. As I began learning sign language for the first time, I noticed that many Deaf and hard of hearing people gravitated towards careers in tech. 

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Utilizing #deaftalent: The Making of a Deaf-Friendly Webisode

Posted by: Staff Writer on Feb. 25, 2015  |  Comments

Are you tired of seeing production companies and theaters in Hollywood and beyond using hearing people casted as Deaf characters? Roles that Deaf individuals could portray and perhaps even better? We are! That’s why at deaffriendly we knew when we made the right choice, the only choice really, to use #deaftalent during the making of our first webisode released in late January “#deaffriendly or #deafchallenged? Let’s Find out” starring John Maucere

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Deaf-Friendly Showcase: How Glide’s #VIDEOTEXTING Revolution Won the Deaf Community Over

Posted by: Staff Writer on Feb. 10, 2015  |  Comments

To a nation of textaholics, LOLs and emojis seems like a 21st Century fixture that’s here to stay. But hold on to your hats, because an upstart startup is changing how we stay connected: Glide’s video-texting application.

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Your #deaffriendly Valentine's Day Gift Giving Guide

Posted by: Staff Writer on Feb. 3, 2015  |  Comments

Love is a powerful thing isn’t it? It changes lives at first glance. And tokens of our affection can lead to deepening relationships or serious misfires. We’ve all been there; we thought that tie would be a big hit. It wasn’t. We thought that piece of jewelry would make them swoon. It didn’t.

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Best of 2014 #deaffriendly Businesses

Posted by: Staff Writer on Dec. 30, 2014  |  Comments

As the year winds down, counting is the name of the game: Days to 2015, partridges and pear trees, holiday pounds to shed, shopping budgets, and resolution lists. But at the deaffriendly headquarters, we count with spreadsheets: Analyzing #deaffriendly businesses and which one’s deserve top honors in several business categories.

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Money Talks. At Kramer Wealth Managers, It Signs and Listens Too

Posted by: Staff Writer on Oct. 14, 2014  |  Comments

One unspoken rule of adulthood: Talking about money is taboo, confined to hush-hush conversations. But the Catch-22 is that talking about money early and often is what helps children build a solid financial foundation later.

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Reviews by Advocates & Champions

Jessica

Jessica

Julia Cameron's Magical Mystical Massage Tour

I enjoyed massage with Julia very much! I enjoyed deep-tissue massage and she does it great ...

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inDie rose

inDie rose

Julia Cameron's Magical Mystical Massage Tour

So glad to have found an excellent masseuse who is Deaf like myself so there are ...

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fashion shopping

fashion shopping

Mezon Handbags

i'v just started my online business and i was looking for a wholesale supplier to ...

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Rachel Aster

Rachel Aster

Julia Cameron's Magical Mystical Massage Tour

I had opportunity to have Julia massage my full body. I found myself relaxed instantly once ...

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