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Reviewer Spotlight: Julia Cameron Damon - Indianapolis, IN
Posted by: Staff Writer on Sept. 27, 2021 | Comments
Do you know the faces behind deaffriendly’s reviews? Quarterly, we pick the brains of our active reviewers - the words behind our mission, the stars of our ratings, and the soul of this website.
Read MoreA New Year, A New Look, A New Deaf-Friendly World
Posted by: Staff Writer on March 6, 2021 | Comments
The pandemic has been a catalyst for so many of us and has pushed businesses to embrace change in radically new ways. As deaf consumers, we are experiencing these changes in real-time and deaffriendly.com is changing with it.
Read MoreBest of Deaf-Friendly Businesses in 2020: The Year of The Pandemic
Posted by: Staff Writer on Jan. 1, 2021 | Comments
This month, deaffriendly faces a tough task: Highlighting the best businesses in one of the worst years ever, the year of the pandemic.
Read MoreThis September, Take Action For a Deaf-Friendly World!
Posted by: Staff Writer on Sept. 2, 2020 | Comments
Creating a deaf-friendly world doesn't happen from the efforts of one person alone. We can't sit and wait for the world to become deaf-friendly, we, as a collective group must roll up our sleeves and do the work. We certainly can't pick every battle, but we can make an impact by modeling for others what we want, in our everyday lives.
Read MoreFrom curbside pickup to clear masks, pandemic redefines the deaf consumer experience
Posted by: Staff Writer on July 13, 2020 | Comments
Over four months later, fighting the coronavirus is still a Catch-22 for the 40+ million in the U.S. who live with hearing loss. With face masks and social distancing now the norm, deaf and hard of hearing individuals continue to be bewildered by new communication barriers. More than ever, businesses are in a unique position to improve the deaf customer experience.
Best of 2019: Deaf-Friendly Businesses Who Went the Extra Mile
Posted by: Staff Writer on Dec. 29, 2019 | Comments
What a year 2019 was! We saw the Deaf ecosystem in full force as more Deaf owned businesses than ever reached new and loyal customers alike. It was also a banner year for deaf-friendly businesses of all stripes who went the extra mile to ensure their Deaf and hard of hearing customers received accessible and deaf-friendly service. Our annual "Best of" list is based on actual Deaf consumer experiences shared on our website in the form of reviews. This year there were three businesses that stood out to us. Read on to find out who they are!
Read MoreA Deaf Person Walks Into Your Business. Now What?
Posted by: Staff Writer on Feb. 5, 2018 | Comments
“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver walks into your auto body shop.”
Read MoreBusiness Tip: Turning a Negative Review into a Deaf-Friendly One
Posted by: Staff Writer on June 7, 2016 | Comments
Lets face it, it’s tough getting a negative review or negative feedback. No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe the situation and see negative reviews as a wonderful opportunity to gain an edge, get information about Deaf consumers, and do concrete things to create a deaf-friendly experience in the future. In fact, the most successful situations we see are a deaf-challenged business taking a negative review and turning it into a positive one.
Read MoreDeaf-Inclusive Tech Conferences: Accessibility Lessons From &yetConf
Posted by: Staff Writer on Nov. 12, 2015 | Comments
Though I was born deaf, I had very few opportunities to meet culturally Deaf, ASL-fluent peers until after college. As I began learning sign language for the first time, I noticed that many Deaf and hard of hearing people gravitated towards careers in tech.
Read MoreUtilizing #deaftalent: The Making of a Deaf-Friendly Webisode
Posted by: Staff Writer on Feb. 25, 2015 | Comments
Are you tired of seeing production companies and theaters in Hollywood and beyond using hearing people casted as Deaf characters? Roles that Deaf individuals could portray and perhaps even better? We are! That’s why at deaffriendly we knew when we made the right choice, the only choice really, to use #deaftalent during the making of our first webisode released in late January “#deaffriendly or #deafchallenged? Let’s Find out” starring John Maucere
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