deaffriendly News

Viewing posts tagged deaf

Hartford businesses become deaf-friendly for NAD conference guests

Posted by: Staff Writer on July 5, 2018  |  Comments

A busy week is taking place in Hartford, the state capital of Connecticut: The 54th Biennial National Association of the Deaf (NAD) conference is off to a roaring start. With a total of six days (including pre-conference meetings), over 100 workshops, 2,000 attendees, and 300 hotel rooms blocked out for them, the conference presents a sizable - and exciting - hospitality challenge.

Read More

A Deaf Person Walks Into Your Business. Now What?

Posted by: Staff Writer on Feb. 5, 2018  |  Comments

“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver walks into your auto body shop.”

Read More

Tips For Deaf Fliers: Travel Proactively

Posted by: Staff Writer on Nov. 7, 2016  |  Comments

One sign of a frequent traveler is picking your flight based on your connection because their favorite airport restaurant is at that hub and the wings there can’t be beat. Another seasoned traveler might pick an airline based on free wifi or the free checked luggage- heck even getting to bring two carry-ons for free is becoming more of a perk and less of a given.

Read More

Over 200 Phoenix Professionals Get Deaf-Friendly Training

Posted by: Staff Writer on July 1, 2016  |  Comments

After attending a two-hour Deaf-Friendly Customer Service training on Wednesday, Kevin Mattingly wasted no time taking action: He personally turned on the captions on each television set in the Phoenix Convention Center. And decided to leave them on, forever.

Read More

Business Tip: Turning a Negative Review into a Deaf-Friendly One

Posted by: Staff Writer on June 7, 2016  |  Comments

Lets face it, it’s tough getting a negative review or negative feedback.  No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe the situation and see negative reviews as a wonderful opportunity to gain an edge, get information about Deaf consumers, and do concrete things to create a deaf-friendly experience in the future. In fact, the most successful situations we see are a deaf-challenged business taking a negative review and turning it into a positive one. 

Read More

Interpreting Industry Insights: A challenging climate

Posted by: Staff Writer on Dec. 15, 2015  |  Comments

The interpreting field is a dynamic one, growing and evolving. This can be most dramatically seen with the creation of Linguabee by Deaf founders Chad Taylor and Patrick Boudreault and Vineya by Communication Services for the Deaf which challenged the old interpreting agency model by connecting consumers and interpreters directly, eliminating the broker - the traditional interpreting agency.

Read More

Deaf-Inclusive Tech Conferences: Accessibility Lessons From &yetConf

Posted by: Staff Writer on Nov. 12, 2015  |  Comments

Though I was born deaf, I had very few opportunities to meet culturally Deaf, ASL-fluent peers until after college. As I began learning sign language for the first time, I noticed that many Deaf and hard of hearing people gravitated towards careers in tech. 

Read More

A Stylish Match: Starbucks Order App + Deaf Street Style

Posted by: Staff Writer on Sept. 16, 2015  |  Comments

Sometimes us staffers think Seattle is the center of the universe, or at least the birthplace of really cool things - deaffriendly.com, R.E.I., Microsoft, and Nirvana are just the tip of the iceberg. Our Ballard office is a hop and skip away from the actual Center of the Universe. We gush about local things, but get really excited when local goodness goes nationwide, such as the new Starbucks Mobile Order App which allows you to place your order using your mobile phone.

Read More

Planning a Festival? Tips to Provide a Deaf-Friendly Experience

Posted by: Staff Writer on Aug. 11, 2015  |  Comments

It’s summer! There are music and theater festivals happening everyday, all day, all over the country. Have you received a request to accommodate a Deaf theater or concertgoer whom uses American Sign Language (ASL)? Making sure your event is accessible to them not only improves your customer service, it also fulfills your obligation under the civil rights law, Americans with Disability Act (ADA). If you are unsure how to provide a deaf-friendly experience at your festival for Deaf ASL users, here are some useful tips to get you started.

Read More

Founders Corner: The Long Path to Advocacy

Posted by: Staff Writer on July 29, 2015  |  Comments

One of the most disempowering moments we experience as Deaf consumers is when we face relinquishing control over interpreters to those who don’t know our needs, are driven by corporate profits, and serving personal interests. It requires a leap of faith, every time when we request an interpreter at an unfamiliar doctor’s office or agency, in hopes they know how to secure an interpreter, that they use a reputable agency, and that the agency in turn uses qualified interpreters that fit our particular needs.

Read More

Reviews by Advocates & Champions

J.

J.

Julia Cameron's Magical Mystical Massage Tour

50th and more to come.

Wow.

Julia Cameron Damon represents as the masseuse who deserves this ...

Read Full Review

Moonrise Acupuncture

Moonrise Acupuncture

Julia Cameron's Magical Mystical Massage Tour

Wow!!  Getting a massage with Cam is such an amazing experience! 

Imagine if the ...

Read Full Review

paoftw

paoftw

Squeeze In

My family and I drove by this brand new restaurant daily. We decided to check it ...

Read Full Review

Jerry Weiss

Jerry Weiss

Starbucks

NEW DEAF COFFEE EVENINGS to begin at the free standing STARBICKS in Maricopa City, AZ, 85138 ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
I SIGN Button