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A New Year, A New Look, A New Deaf-Friendly World

Posted by: Staff Writer on March 6, 2021  |  Comments

The pandemic has been a catalyst for so many of us and has pushed businesses to embrace change in radically new ways. As deaf consumers, we are experiencing these changes in real-time and deaffriendly.com is changing with it.

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Best of Deaf-Friendly Businesses in 2020: The Year of The Pandemic

Posted by: Staff Writer on Jan. 1, 2021  |  Comments

This month, deaffriendly faces a tough task: Highlighting the best businesses in one of the worst years ever, the year of the pandemic.

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This September, Take Action For a Deaf-Friendly World!

Posted by: Staff Writer on Sept. 2, 2020  |  Comments

Creating a deaf-friendly world doesn't happen from the efforts of one person alone. We can't sit and wait for the world to become deaf-friendly, we, as a collective group must roll up our sleeves and do the work. We certainly can't pick every battle, but we can make an impact by modeling for others what we want, in our everyday lives.

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From curbside pickup to clear masks, pandemic redefines the deaf consumer experience

Posted by: Staff Writer on July 13, 2020  |  Comments

Over four months later, fighting the coronavirus is still a Catch-22 for the 40+ million in the U.S. who live with hearing loss. With face masks and social distancing now the norm, deaf and hard of hearing individuals continue to be bewildered by new communication barriers. More than ever, businesses are in a unique position to improve the deaf customer experience.

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Best of 2019: Deaf-Friendly Businesses Who Went the Extra Mile

Posted by: Staff Writer on Dec. 29, 2019  |  Comments

What a year 2019 was! We saw the Deaf ecosystem in full force as more Deaf owned businesses than ever reached new and loyal customers alike. It was also a banner year for deaf-friendly businesses of all stripes who went the extra mile to ensure their Deaf and hard of hearing customers received accessible and deaf-friendly service. Our annual "Best of" list is based on actual Deaf consumer experiences shared on our website in the form of reviews. This year there were three businesses that stood out to us. Read on to find out who they are!

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ACT Theater Redefines the Deaf Theatergoer Experience - With the Help of deaffriendly Training

Posted by: Staff Writer on March 25, 2019  |  Comments

Life doesn’t imitate art at one of Seattle’s three largest playhouses, where one unusual set full of chain-link fences symbolizes divided worlds. 

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Hartford businesses become deaf-friendly for NAD conference guests

Posted by: Staff Writer on July 5, 2018  |  Comments

A busy week is taking place in Hartford, the state capital of Connecticut: The 54th Biennial National Association of the Deaf (NAD) conference is off to a roaring start. With a total of six days (including pre-conference meetings), over 100 workshops, 2,000 attendees, and 300 hotel rooms blocked out for them, the conference presents a sizable - and exciting - hospitality challenge.

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A Deaf Person Walks Into Your Business. Now What?

Posted by: Staff Writer on Feb. 5, 2018  |  Comments

“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver walks into your auto body shop.”

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Tips For Deaf Fliers: Travel Proactively

Posted by: Staff Writer on Nov. 7, 2016  |  Comments

One sign of a frequent traveler is picking your flight based on your connection because their favorite airport restaurant is at that hub and the wings there can’t be beat. Another seasoned traveler might pick an airline based on free wifi or the free checked luggage- heck even getting to bring two carry-ons for free is becoming more of a perk and less of a given.

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Over 200 Phoenix Professionals Get Deaf-Friendly Training

Posted by: Staff Writer on July 1, 2016  |  Comments

After attending a two-hour Deaf-Friendly Customer Service training on Wednesday, Kevin Mattingly wasted no time taking action: He personally turned on the captions on each television set in the Phoenix Convention Center. And decided to leave them on, forever.

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