deaffriendly News

Viewing posts tagged customer service

8 Reasons You Benefit From Knowing Sign Language

Posted by: Staff Writer on Aug. 13, 2013  |  Comments

It’s long been promoted that learning American Sign Language (ASL) will give you an uncanny superpower: the ability to communicate underwater, through windows and even at loud bars. But unless you are a dive instructor, audiologist or bartender, these superpowers may not benefit you at your workplace. You are probably asking yourself, “how is knowing ASL an asset to my work or business?”

Read More

Serving a Deaf or Hard of Hearing Customer? Five Customer Service Fails

Posted by: Staff Writer on July 16, 2013  |  Comments

Good customer service is the defining factor of any good business – especially important is the first point of contact. As deaf consumers, we frequent a variety of businesses daily such as retail establishments, restaurants, bars, coffee shops, and many more. If we experience bad customer service, chances are, all of our friends will hear about it and unless there have been improvements, we are unlikely to return.

Read More

Reviews by Advocates & Champions

Kate

Kate

Pinkabella

I was in mood for a sweet treat and stopped by to buy a cupcake to ...

Read Full Review

paoftw

paoftw

Sharetea

My family and I frequently go to this bubble tea cafe cuz it’s the nearest ...

Read Full Review

Basilisky

Basilisky

Starbucks

I let the friendly barista know that I was HoH and would they please make sure ...

Read Full Review

echo

echo

The Riveter: Capitol Hill

I came here for a work day while in Capitol Hill. What a pleasant surprise to ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee