Hyatt Regency Phoenix

Anonymous User

From A - Z, this hotel was fully accessible to me. Finally, a hotel that gets it! 

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls
  • Subtitles/Closed Caption/Open Caption
  • Schedule/Order On-line or E-mail
  • ADA Compliant In-room Kit

Guthrie

This hotel definitely put in a lot of work to make sure our experience was accessible. The use of ASL interpreters to be present for the first day (Tuesday) was helpful in getting the right room set up. My first room had wet carpet, and they were happy to accommodate me with a different room right away, and took care of my parking needs at the adjacent garage. Plus, I was given a card, in which a number was provided where I can text to get help. I wish all hotels did this.
Also, the Einstein Brothers Cafe annex at the hotel had employees who were fluent enough to facilitate the orders smoothly. I was very appreciative of this, as I'm not a morning person - the ease to communicate while tired was a plus!

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Schedule/Order On-line or E-mail
  • Subtitles/Closed Caption/Open Caption

Reviews by Advocates & Champions

Sharon

Sharon

Costco Wholesale

Friendly employees.  Most of the cashiers know Iā€™m Deaf by now, and always sign thank ...

Read Full Review

Anna_Vich

Anna_Vich

MiracleFace MedSpa

I had an outstanding experience in this medical spa! Friendly staff, professional approach to the work ...

Read Full Review

deafREVIEWer

deafREVIEWer

EvergreenHealth Sport and Spine Care

With an injury that ended up requiring surgery sooner than later, I asked for appointment to ...

Read Full Review

paoftw

paoftw

BevMo!

I was looking for a specific liqueur that I want to use to mix drinks for ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee