Definitely Deaf-friendly! Especially since Chris McDaniels (the optometrist) is CODA himself, so he is able to sign with you. The staff does know some sign language, so it really helps. It was nice to just walk in and sign with the front desk. They are really friendly and respectful. I have been hearing a lot of positive reviews from the Deaf community here about the place, and finally went. So glad I made the decision. I would definitely recommend going to LOOK if you are looking for a new optometrist that is Deaf-friendly.