I had mixed experiences at Sprinkles Cupcakes. I was told by few people that Sprinkles Cupcakes make amazing cupcakes. I decided to give it a try. I went to Sprinkles Cupcakes in Newport Beach and I informed one young lady with bleached hairs that I am deaf and pointed to few cupcakes to order. She rolled her eyes at me few times then looked away from me while I tried to talk to her to process my order. She was really RUDE! Other young girl noticed that then took over her place and process my order. This girl was really nice and friendly. I don't think that girl with nasty attitude should work at this place at all. She gives Sprinkles Cupcakes bad name. However, I think their cupcakes are really great and much better than Casey's Cupcakes. I hope my experience will be better next time I come back.