I recently discovered this place and am hooked on their food. They were quick to figure out that they need to pull their mask down so I can lipread (and luckily, they have a gigantic plexiglass at the ordering station so it feels safe). Last time I was there, an employee was trying to talk to me while I was looking down signing my bill. I didn't hear her so when I looked up, she quickly held up 10 fingers. Her meaning was immediately clear: "Food ready in 10 minutes."
These folks learn quick! Which is great, because I'm addicted to their vegetarian dishes.
I love businesses that aren't afraid of deaf customers, and this restaurant is one of them! My waiter named Son, was very accommodating in the way that he accepted my gestures and pointing to the menu to order my food. He also explained using his own gestures how to eat the Vietnamese crepe which I ordered (it's a process!) :) Thank you Son and Square Lotus for being deaf-friendly!