Starbucks

Crys

I was here for their grand opening and I've been back several times. I've never had a bad experience. One of my favorite things is walking in and seeing Deaf baristas and workers interacting with customers in ASL. I never take it for granted living in DC that I often get to experience increased access at many deaf friendly businesses in the area. But there are places that create an especially positive experience for Deaf customers. This place is one of them. I'm so thankful to have a place to go to that does more than honor my experience as a Deaf customer but centers it as a integral part of their business model. I always get a kick out of seeing the signing Starbucks mug (shout out to the Deaf artist Jena Floyd) and the mural by a celebrated Deaf artist on the wall too- it adds a nice finishing touch, seeing ASL celebrated in such a visible way. 

Funnily enough, I ALWAYS order my coffee from Starbucks via the app because it's a great way to ensure a hassle-free experience and avoid communication snafus that often happen at the counter/in line/at checkout. But here? No way! I wouldn't miss an opportunity to place my order in ASL. 

I always send people to this business, especially those who are visiting and may not not live in a place that has such amazingly deaf-friendly businesses so that they can have this experience for themselves. 

  • Makes Eye Contact
  • Positive Attitude
  • Schedule/Order On-line or E-mail
  • Knows Sign Language
  • Service Animal Allowed
  • Well Lit Environment
  • Pen and Paper Available

Meredith

This is now the first Signing Starbucks in the US! All staff sign, most are Deaf. There is a writing board at the cashier for hearing people! When your order is ready, your name shows up on a TV screen. There's Deaf art on the walls. Hard to get more Deaf friendly than this!

  • Makes Eye Contact
  • Positive Attitude
  • Schedule/Order On-line or E-mail
  • Knows Sign Language
  • Service Animal Allowed
  • Knows Tactile Sign Language
  • Well Lit Environment
  • Wheelchair Accessible
  • Pen and Paper Available
  • Willingness to Gesture

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echo

echo

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