Concord Tire Center

thusted

The two times I've been there, when I gesture to/tell the staff that I am deaf, they immediately get out paper and pen for communication and are patient during the process too. They text with me to let me know when my car is ready. They also only focus on what you'd like to get done, they won't pressure you into paying for more work/services. I had my oil changed at another location and then stopped by the tire center the next day to get my brakes replaced, and they noticed my car was blowing out smoke from the exhaust pipe, so they checked my hood and found I had too much oil in it (which could damage the car). They caught it in time and helped fix the problem at no extra charge. They have a nice, relaxing waiting area with self serve coffee/tea bar and a TV with closed captions. I have been to different tire centers, none of them have been as supportive and caring as this one. 

  • Subtitles/Closed Caption/Open Caption
  • Makes Eye Contact
  • Well Lit Environment
  • Positive Attitude
  • Wheelchair Accessible

Reviews by Advocates & Champions

Guthrie

Guthrie

NuVegan Cafe

Friendly staff. A bit surprised to receive customers who were Deaf. I reassured them that they ...

Read Full Review

Angie

Angie

Julia Cameron's Magical Mystical Massage Tour

I’m a firm believer that people walk into your life at the exact time they ...

Read Full Review

Cam Damon

Cam Damon

Dr. Tavel Family Eye Care

I recently visited Dr Table’s office with my partner and while he was doing his ...

Read Full Review

Marlene

Marlene

Convo Communications

I've been using Covo Relay for years. I don't know how much I could ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
I SIGN Button