I came here for TRIBES which was ASL interpreted. I can't say enough about how well coordinated the Interpreted portion was. The show itself was amazing and Deaf actor Josh Castille blew us all away with his talent. It was also refreshing to have the option of captioning devices as well. The staff I encountered were mostly positive with one signing clerk at will call. I noticed some white boards set up at the front of the house to help with communication, but when I struggled to communicate with the Ushers, they weren't sure what to do with them. The ushers were a hit and miss. Some were patient and some were very overwhelmed with the large crowd of Deaf patrons.
ACT rocks! The front desk that gives out our will-call tickets seems to always have someone who knows a little bit of sign language. A little goes a long way! I've been to three plays at this location, and I am forever grateful to know that there is a theatre like this one who provides interpreters for plays! They even hosted Tribes that is a deaf-themed play but designed for hearing play goers as well as deaf. I could say more... hoorah for such a deaf-friendly theatre!
I recently attended one of the performances, Tribes, with a guest. When we checked in the front desk, we had a staff named Maggie who communicated with us in ASL. She was very friendly and polite. We used their iPads that had closed captions on them. Two or three staff came to assist some of us with the devices in the area we were seated in. It is similar to what some movie theaters provide (cup holders). However, there is a metal part that slides onto the armrest of your seat and there is a ball that the back of the iPad clicks onto the bendable stick. Some of us had mild problems with using the iPads, but I thought it went pretty well considering how it was a new additional to their theatre. At end of the performance, the iPads announced that all of their plays will provide closed captions, which is great since we don't have to wait for a specific performance and/or date/time that provides it or has ASL interpreters. Pretty neat! Thank you for making this possible and being an example for others to hopefully follow.
I am hearing impaired/hard of hearing. I lip read. I love theatre. As my hearing deteriorates, attending the theatre can be somewhat frustrating for me. I have been a subscriber at ACT, for many years. I am assisted by a Service Dog, and ACT has made it very easy for my SD to attend, by assigning me a seat with an empty space next to it, where my SD can settle during the performance. When my SD of many years died in 2012, ACT arranged for me and my new SD to attend a "Dress Rehearsal", to train him in "proper theatre manners", which was very helpful! One of the ways in which I assist myself in watching a play, is to read the script ahead of time. When ACT presents New Plays (which happens about 3 to 4 times per season) to which the script is not commercially available, Acts makes an electronic copy available to me. ACT also has "hearing devises" which are helpful, especially since the technical department keeps improving them (for instance: by shielding the system against static or dealing with "dead spots" in the auditorium) It appears that ACT and its staff care about hearing impaired patrons.
I love you, ACT Theatre for providing ASL interpreters through TADA (Theater, Allies, and Deaf Audiences) for fantastic shows over the years! I usually get tickets from my parents and I always change my tickets to the night of interpreted shows through relay calls- there's NEVER A PROBLEM. I had a best experience ACT for "FIRST DATE: A New Musical" with a group of deaf friends- with fantastic interpreters and best of all- it was the last day of the show and saw the whole marriage proposal between the writer and his fiancee! Again, I love you, ACT.
P.S. How about Open Captioned shows? ;-)