ACT Theatre

Le Petit Chouette

It's a thrill each time I'm able to take in a show at ACT Theatre. I LOVE their theatre-in-the-round format, which is an incredibly deaf-friendly layout (and hard to find in Seattle theatres). 

Another win: They have tablets available at EVERY. SINGLE. SHOW. I cannot understate the importance of this. No more time wasted trying to fiddle my schedule around limited ASL showtimes (usually only 1-2x per run, at big houses), and it frees me up to decide last-min if I feel like seeing a show. The moment I walk in to buy a ticket or pick it up via Will-Call, I see a deaffriendly sign propped up, signaling to me that my communication needs will be met. 

From ushers to house managers, it's clear that the majority of staff have received some form of training. I watch tons of theatre, and ACT's production of TRIBES (with a Deaf lead) is still of the most life-changing theatre experiences I've ever had.

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls
  • Schedule/Order On-line or E-mail
  • Assisted Listening Devices
  • Well Lit Environment
  • Pen and Paper Available
  • Willingness to Gesture
  • Experience Hiring Interpreter

Kate

My guest and I attended the "A Christmas Carol" show a few weeks earlier for one of their ASL interpreted shows. When we stopped by to pick up our tickets, the staff had the small whiteboard ready for us to communicate with her. We enjoyed the show and were pleased about how ACT offered two different accommodation options that we could select from or even use at the same time for this show. Thank you for continuing to be great about this! 

The only small issue we had was that even if we were seated in the ASL section, we couldn't see the interpreters very well since they weren't on a raised platform or taller chairs. But we did get to switch seats with some hearing individuals (who didn't need the ASL interpreters) so we could have a better view. Someone brought seat cushions for me but it was very thin, not extra thick and big like what The 5th Avenue offers for their shows. The ASL coach told us that ACT didn't want the interpreters on a platform or taller chairs because they thought the stage was too small for that.

I hope a better solution can be found for future shows since we've had similar problems with not being able to see the interpreters clearly at previous shows. We were lucky this time with finding hearing people who were happy to switch seats with us. I understand the limitations with the layout of the unique stage. However, maybe try vacating at least 2 or even 3 rows of chairs in front of the interpreters if they were to sit on taller chairs so the view isn't blocked for those who are seated in that section? That might help solve this problem for some people like me who have a harder time seeing the interpreters from certain seats.

Overall, please continue to do what you are doing (and more) since you've been great about your accommodations! :) 

  • Makes Eye Contact
  • Positive Attitude
  • Pen and Paper Available
  • Willingness to Gesture
  • Experience Hiring Interpreter

Jules

Personally, I am a fan of ACT Theatre. They are the most deaf-friendly theatre I have ever come across! I love that every person at that theater makes a point to have eye-contact with me and quickly identify if I am deaf or not. And they have dry erase boards ready on the counter in case they or I need to write anything. And when I go to watch a show, they have iPads ready for me to use for captioning purposes. They call it the Figaro system. And I ADORE it!!!!!! 

I severely recommend them. 

  • Willingness to Gesture
  • Pen and Paper Available
  • Wheelchair Accessible
  • Well Lit Environment
  • Subtitles/Closed Caption/Open Caption
  • Positive Attitude
  • Knows Sign Language
  • Speaks Clearly
  • Makes Eye Contact

Kate

We attended the Romeo & Juliet show with Deaf actors Howie Seago and Joshua Castille. I was enthralled with watching them act. They did a beautiful job and Joshua/Romeo made the young love feel incredibly real with Juliet--I had to remind myself that it was just a story! 

The person I spoke with on the phone prior to the show was SO nice and helpful--I didn't catch her name but she went out of her way to make sure my questions were answered. When we arrived at ACT, there was a staff who greeted us in basic ASL and I noticed there was a small whiteboard nearby in case further communication was needed. We got the iPads to be able to see Old Shakespeare English in addition to the ASL interpreters. My iPad wasn't connecting so the staff got me a replacement while I was seated. Having this iPad with CC as a second option helped because ASL and Old Shakespeare English are two very different languages. 

The show itself was beautiful. 
I absolutely loved how the director came up with the concept of using the fences to move & spin around the characters throughout the story. The experience left me feeling giddy that I was able to enjoy and witness two very well known Deaf actors in the Deaf and Hard of Hearing community. The only small issue that several people including I had were that our views of the ASL interpreters were partly or mostly blocked from other people's heads because the interpreters were sitting so closely to the front row and they weren't on some kind of platform. Joshua Castille and Howie Seago held an open discussion afterwards so many of us shared this with them. Hopefully after the first ASL interpreted show, this issue was taken care of. 

Overall, thank you for an amazing experience. Please consider offering shows like this one again in the future for the Deaf and Hard of Hearing community to enjoy! 

  • Willingness to Gesture
  • Pen and Paper Available
  • Service Animal Allowed
  • Knows Sign Language
  • Subtitles/Closed Caption/Open Caption
  • Accepts Relay Calls
  • Positive Attitude
  • Makes Eye Contact

Anonymous User

I came here for TRIBES which was ASL interpreted. I can't say enough about how well coordinated the Interpreted portion was. The show itself was amazing and Deaf actor Josh Castille blew us all away with his talent. It was also refreshing to have the option of captioning devices as well. The staff I encountered were mostly positive with one signing clerk at will call. I noticed some white boards set up at the front of the house to help with communication, but when I struggled to communicate with the Ushers, they weren't sure what to do with them. The ushers were a hit and miss. Some were patient and some were very overwhelmed with the large crowd of Deaf patrons. 

  • Schedule/Order On-line or E-mail
  • Subtitles/Closed Caption/Open Caption
  • Assisted Listening Devices

deafREVIEWer

ACT rocks! The front desk that gives out our will-call tickets seems to always have someone who knows a little bit of sign language. A little goes a long way! I've been to three plays at this location, and I am forever grateful to know that there is a theatre like this one who provides interpreters for plays! They even hosted Tribes that is a deaf-themed play but designed for hearing play goers as well as deaf. I could say more... hoorah for such a deaf-friendly theatre!

  • Positive Attitude
  • Subtitles/Closed Caption/Open Caption
  • Assisted Listening Devices
  • Knows Sign Language

Kate

I recently attended one of the performances, Tribes, with a guest. When we checked in the front desk, we had a staff named Maggie who communicated with us in ASL. She was very friendly and polite. We used their iPads that had closed captions on them. Two or three staff came to assist some of us with the devices in the area we were seated in. It is similar to what some movie theaters provide (cup holders). However, there is a metal part that slides onto the armrest of your seat and there is a ball that the back of the iPad clicks onto the bendable stick. Some of us had mild problems with using the iPads, but I thought it went pretty well considering how it was a new additional to their theatre. At end of the performance, the iPads announced that all of their plays will provide closed captions, which is great since we don't have to wait for a specific performance and/or date/time that provides it or has ASL interpreters. Pretty neat! Thank you for making this possible and being an example for others to hopefully follow. 

  • Makes Eye Contact
  • Positive Attitude
  • Subtitles/Closed Caption/Open Caption
  • Knows Sign Language

Ms GMW

I am hearing impaired/hard of hearing. I lip read. I love theatre.
As my hearing deteriorates, attending the theatre can be somewhat frustrating for me.  I have been a subscriber at ACT, for many years. I am assisted by a Service Dog, and ACT has made it very easy for my SD to attend, by assigning me a seat with an empty space next to it, where my SD can settle during the performance. When my SD of many years died in 2012, ACT arranged for me and my new SD to attend a "Dress Rehearsal", to train him in "proper theatre manners", which was very helpful!
One of the ways in which I assist myself in watching a play, is to read the script ahead of time. When ACT presents New Plays (which happens about 3 to 4 times per season) to which the script is not commercially available, Acts makes an electronic copy available to me.
ACT also has "hearing devises" which are helpful, especially since the technical department keeps improving them (for instance: by shielding the system against  static or dealing with "dead spots" in the auditorium)
It appears that ACT and its staff care about hearing impaired patrons.

  • Positive Attitude
  • Schedule/Order On-line or E-mail
  • Assisted Listening Devices

Belledgedesign

I love you, ACT Theatre for providing ASL interpreters through TADA (Theater, Allies, and Deaf Audiences) for fantastic shows over the years! I usually get tickets from my parents and I always change my tickets to the night of interpreted shows through relay calls- there's NEVER A PROBLEM. I had a best experience ACT for "FIRST DATE: A New Musical" with a group of deaf friends- with fantastic interpreters and best of all- it was the last day of the show and saw the whole marriage proposal between the writer and his fiancee! Again, I love you, ACT. P.S. How about Open Captioned shows? ;-)

Reviews by Advocates & Champions

Rachel Berman

Rachel Berman

Ergologics

Ronda is champ! I love that there is a Deaf ergonomics specialist, and I've learned ...

Read Full Review

Michael Thal

Michael Thal

Fat Sal's Deli Encino

The manager knows I'm deaf. When I asked for space on Monday night for a ...

Read Full Review

Ariele

Ariele

CenturyLink Field

I have attend music events, Sounders game and Seahawks games.  They provided really great ASL interpreters ...

Read Full Review

Crys

Crys

Starbucks

This is Washington D.C.'s Signing Starbucks and is so unbelievably deaf-friendly that I wish ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee