Big Bear Cafe is a super-friendly place. The place is usually crowded on weekends. I really appreciate how the employees were friendly, patience and attentive toward customers. My order took so long and the cashier made the time to weave through the crowd to bring my drink. It was really nice to know that they were aware of my deafness. Their iced teas are the best in the summertime! For more info go to http://www.bigbearcafe-dc.com/