Starbucks

echo

I rarely will dish out a 5 star and this one by far is well deserved! Why?? Everything is so visually accessible to me, including communication in sign!! No where else have I encountered a coffee house where every single barista signs. This made my experience truly accessible! Thank you Starbucks!!  

  • Willingness to Gesture
  • Pen and Paper Available
  • Well Lit Environment
  • Positive Attitude
  • Knows Sign Language
  • Speaks Clearly
  • Makes Eye Contact

Anonymous User

I can’t emphasize how impressed I was with their service.  Overall I’d give it a 5 Star Review for myself as a deaf person. Thank you again wholeheartedly ❤️🤟🏼

  • Pen and Paper Available
  • Makes Eye Contact
  • Willingness to Gesture

Anonymous User

I went to Washington, DC and stopped by Deaf Starbucks! They signed all the way with me and they knew what I wanted. It felt fantastic knowing that I could order on my own for the first time at Deaf Starbucks! 

  • Willingness to Gesture
  • Pen and Paper Available
  • Subtitles/Closed Caption/Open Caption
  • Accepts Relay Calls
  • Positive Attitude
  • Knows Sign Language
  • Speaks Clearly
  • Makes Eye Contact

Crys

This is Washington D.C.'s Signing Starbucks and is so unbelievably deaf-friendly that I wish I could give it six stars.

It benefits tremendously from its proximity to Gallaudet University, the world's only Deaf university. They hire all signing staff, most of whom are Deaf themselves. Signage and visual aids abound for the benefit of signing folks and those who don't know sign language. When your beverage and food are ready for pickup, your name appears on a large screen so you never miss your order. The space is well lit, open with visually accessible sight lines including a lowered bar so you can clearly see the staff signing. 

They make sure to support deaf-friendly talent by selling the signing Starbucks logo on coffee mugs created by Deaf artist Jena Floyd and the floor to ceiling mural which honors the Deaf community was also created by a well known Deaf artist.   

I feel so lucky to live in Washington D.C. and I am grateful to businesses like Starbucks who not only truly know what it means to be deaf-friendly, they raise the bar.  

Kudos! 


  • Willingness to Gesture
  • Pen and Paper Available
  • Service Animal Allowed
  • Well Lit Environment
  • Schedule/Order On-line or E-mail
  • Subtitles/Closed Caption/Open Caption
  • Positive Attitude
  • Knows Sign Language
  • Makes Eye Contact
#deaffriendly Tee - echo
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