It's been hit and/or miss sometimes when I attend this place. Some of the staff have been awkward about how to interact/communicate with Deaf/Hard of Hearing customers. I've had the CC eyewear glasses fail on me once or twice, probably because they ran out of battery and/or weren't charged enough. During one of those times when it stopped working, I had to leave because I missed so much of the beginning of the movie due to the CC eyewear glasses not working and I got a refund for a future visit.
Whenever I stop by and sign my personal information on the chart before checking out the CC eyewear glasses and/or cup holder, I am surprised to see a lot of different names on the list. Seems like a lot of people are starting to use it now once the word has gotten out.
Advice: Hopefully the equipment can be checked more often and/or made sure to be charged enough or fully before the next person uses it. Or if possible, order more of the equipment if the number of customers has increased for using this equipment.
I just wanted to say thank you to this place for having CC features available so people like me can enjoy movies from time to time!
- Subtitles/Closed Caption/Open Caption
- Assisted Listening Devices