I've been going to Jenny for a year now getting a range of services for my waxing needs. She is always very professional, punctual and respectful. She has great skill in skincare and I always leave happy with the results. Being able to schedule my services online is super helpful since I don't speak on the phone without assistance. Jenny also allows her clients to text her directly. Because I often have to close my eyes when receiving treatments, it adds a level of discomfort for me since I am Deaf and rely on my eyes for information. Jenny is very relaxed and patient with me and we have developed a system of tapping when she is done with a service. If she has to explain anything in depth, she reaches for pen and paper, also super helpful. She has also shown an interest in learning sign language to make our interactions easier and for this, I am really grateful. Thank you Jenny for being open and accommodating!