Staples

Kate

Wow!! I was beyond impressed with my consumer experience. While purchasing my item, I had a male staff named Jake B. assist me. He was the assistant manager (or manager) of the store. When Jake realized I was Deaf, he immediately used paper & pen to communicate with me. He helped make sure that I got the correct printer ink cartridge after looking at my picture of my old printer ink cartridge. Jake wrote "Have a great day!" to me at end of my transaction. As someone in a supervisoring position, he's setting a great example of how to provide a Deaf-friendly experience. Thank you, Jake! 


  • Makes Eye Contact
  • Well Lit Environment
  • Positive Attitude

Reviews by Advocates & Champions

Guthrie

Guthrie

NuVegan Cafe

Friendly staff. A bit surprised to receive customers who were Deaf. I reassured them that they ...

Read Full Review

Angie

Angie

Julia Cameron's Magical Mystical Massage Tour

I’m a firm believer that people walk into your life at the exact time they ...

Read Full Review

Cam Damon

Cam Damon

Dr. Tavel Family Eye Care

I recently visited Dr Table’s office with my partner and while he was doing his ...

Read Full Review

Marlene

Marlene

Convo Communications

I've been using Covo Relay for years. I don't know how much I could ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee