NOTE: the correct name for this business is Pismo Beach Conference & Visitors Bureau.
I was trying to plan out a trip itinerary to maximize our visit to San Luis Obispo, and had many questions related to public transportation, rental cars, ride-sharing, etc. Our hotel didn't have info, and suggested we call Pismo Beach Conference & Visitors Bureau. I had a Relay call w/ Micki (Tourist Coordinator). I can't express what an MVP she is! Micki patiently gave me a complex 3-bus trip itinerary, for one. And when she didn't know an answer to another question straightaway, she took my email address so she could research it.
Within about 10 minutes, she'd emailed me the answer. She also called CA State Parks on my behalf to answer yet another of my Hearst Castle questions, and gave me very practical info re: local rental cars. No joke, I basically had my own personal trip planner! Very grateful and impressed by Micki's customer service.