Alpine Hut

Christina

As a Deaf person, I often find myself switching between communication modes (Signing, writing, speaking/lipreading, etc) depending on the situation. I rarely every switch between writing and voice in a customer service setting since oftentimes once I speak, retail employees become very confused and refuse to write back to me, despite my attempts explaining that although I speak, I am STILL Deaf. However, at Alpine Hut, the owner Kyle and all of his staff were very understanding. They intuitively followed MY communication preferences and were very respectful, regardless of how I expressed myself in that moment. I felt very comfortable in all of our communication exchanges over two days with absolutely no frustration. 

Deaf-friendliness, in addition to knowledge and customer service, plays a huge part of where I choose to do business. Alpine Hut had what I wanted and I bought the bicycle! I couldn't be more happy with my experience there and I will recommend them to my friends. Thank you. 
 

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls

Reviews by Advocates & Champions

Le Petit Chouette

Le Petit Chouette

Square Lotus

I recently discovered this place and am hooked on their food. They were quick to figure ...

Read Full Review

Jen

Jen

Julia Cameron's Magical Mystical Massage Tour

Very Deaf friendly. So glad to have someone close to where I live that I can ...

Read Full Review

Backpacc

Backpacc

Safeway Pharmacy

Pharmacist was very polite and accommodating when asked to write for me. He made gestures and ...

Read Full Review

Jayne

Jayne

Julia Cameron's Magical Mystical Massage Tour

There's a new massage therapist in town and by town I mean INDIANAPOLIS, IN.  ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee