Microtel Inn & Suites by Wyndham Binghamton

Alicia M.

This hotel has hearing impaired guest rooms with a visual doorbell, a TTY and a captioned tv in the room. I would recommend that corporate office change the sign to read "equipment available for Deaf patrons". The term hearing impaired has a negative connotation to it.  The hotel corporate office needs to remove the TTY and replace it with a videophone as TTY equipment is not used anymore.  The hotel was good, very clean, newly renovated, small snack store, free wi-fi and free breakfast. Wheelchair accessible hotel with wide hallways and an elevator to the top floor (3rd floor). Check-in and checkout was smooth and the manager very helpful.  We plan to come again.

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls
  • Assisted Listening Devices
  • ADA Compliant In-room Kit
  • Well Lit Environment
  • Wheelchair Accessible
  • Pen and Paper Available
  • Willingness to Gesture

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