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Serving a Deaf or Hard of Hearing Customer? Five Customer Service Fails

Posted by: Staff Writer on July 16, 2013  |  Comments

Good customer service is the defining factor of any good business – especially important is the first point of contact. As deaf consumers, we frequent a variety of businesses daily such as retail establishments, restaurants, bars, coffee shops, and many more. If we experience bad customer service, chances are, all of our friends will hear about it and unless there have been improvements, we are unlikely to return.

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Reviews by Advocates & Champions

Patti

Patti

Bomgaars

Very deaf friendly.  Employees are awesome! So understanding 

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Michael Thal

Michael Thal

Obay Lebanese Cuisine

I've eaten at Obay's Lebanese Cuisine about three times. During my first visit, the ...

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Tom Willard

Tom Willard

Comedy @ The Carlson

This club is currently closed because of Covid, but my review will discuss pre-Covid days.

I ...

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Sharon

Sharon

Costco Wholesale

Jason B at Wireless Advocates is CHAMP! I typed that Iā€™m Deaf, and he pulled ...

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