Reviewer Spotlight: Rachel - Denver, CO
Posted by: Staff Writer on May 10, 2017
Do you know the people who are plugging in reviews on deaffriendly.com? Every quarter, we pick the brains of our most active reviewers. They are the words behind our deaf-friendly mission, the stars of our 1-5 star ratings, and the soul of this website.
Meet Rachel, an ASL Lecturer at the University of Northern Colorado, who resides in Denver, CO. She is a lover of theater, fitness, the great outdoors, and spending quality time with her friends.
You’ll find Rachel’s reviews range from deaf-friendly healing arts and acupuncture services to coffee and bites at a local cafe she frequents where the servers known some sign and have memorized her order.
On writing upbeat reviews
To date Rachel has written 40 reviews, of those 40, 32 of them are five-star reviews. She likes to write reviews that showcase the deaf-friendly skills businesses utilize because believes in the power of influencing change and creating a bigger deaf-friendly world. Additionally, “writing reviews is a fun way to maintain my writing skills-it is one of the few opportunities where I get to play with words about something I enjoy doing-exploring new places.”
On deaf-friendly business tips
The thing that matters most to Rachel when she goes into a place of business is open-mindedness. Having an open mind truly the first ingredient to opening many possibilities to providing a deaf-friendly experience.
On deaf-challenged experiences
Rachel handles deaf-challenged experiences differently each time, depending on her mood that day. But generally she smiles, and explains politely, asking for an appropriate person to speak with. She also finds it helpful to provide tips and move on with her day. “I find it that most people are receptive to feedback if the approach is cordial.”
On the great outdoors
Rachel is an avid outdoor person and lover of fitness. Being active inspires Rachel. “It elevates my moods and makes my body feel good. It makes me feel like a superwoman, a better human and helps with getting life's hardships to roll off my shoulders.” She loves to hike, ski, SUP (stand-up paddling), and work out at QiFlow.
On deaf-friendly cities
At present Rachel lives in Denver, exactly 5280 miles high above the sea level! In the past she lived in Washington D.C., and says “nothing beats the size of the Deaf Community and level of deaf-friendliness that exists there.” However, Denver, having a West Coast mindset, is well-known for being open, friendly, and liberal. It seems to occur naturally that businesses are "deaf-friendly,” proving once again attitude is king.
On her favorite deaf-friendly business
While it’s hard for Rachel to pick just one, QiFlow is her favorite deaf-friendly business that she frequents as a regular. Some of the instructors know sign or are learning and their patience, welcoming attitude and willingness to meet her communication needs has won her heart as a loyal Deaf consumer.