deaffriendly Turns 4: More Than Just a Review Website, A Movement!
Posted by: Staff Writer on April 7, 2016
This month marks four years of deaffriendly.com, an online review website for Deaf consumers to rate their positive and negative consumer experiences about businesses they frequent. Along the way, we’ve come to realize two things: change happens with every interaction in ordinary but powerful ways and change also happens when a small group of people decide to do big things, together.
deaffriendly.com is part of a Deaf community that is powerful, connected, passionate, and sophisticated. We believe in making sure Deaf people are empowered to expect the best from businesses and the world. deaffriendly.com is much more than just a review website, it’s a catalyst for change, a movement!
Today, it is such an exciting time to be a Deaf-owned business when Deaf people are empowered, aware and ready to create change. We are so proud to be a part of the movement, offering Deaf consumers the opportunity to create a more deaf-friendly world through their reviews on our website and interactions with businesses.
And we are ready to do more! We’re excited to announce that we are growing our business with the addition of more Deaf staff (we’ve always been an all-Deaf team) and we’ll be introducing them to you all month long. We know you will love them as much as we do. They are an integral part of our team and the reason why deaffriendly.com continues to work.
We’re also excited to announce the addition of two new programs: Our “Deaf-Friendly Business” program, and our “Deaf-Friendly Customer Service Training”.
deaffriendly.com is launching our “Deaf-Friendly Business” program, endorsed by Deaf reviewers themselves, because we want to give special attention to those businesses that truly embody in spirit and practice a deaf-friendly experience for Deaf consumers. Each business in our “Deaf-Friendly Business” program has received at least three five-star reviews, has undergone our own Deaf-Friendly Customer Service Training, and demonstrates at least three deaf-friendly skills. Keep an eye out for those deaf-friendly businesses as we begin to announce those whom have already achieved this deaf-friendly milestone.
We’re also excited to go the extra-mile and provide businesses with our Deaf-Friendly Customer Service Training, led by an experienced Deaf trainer armed with our cutting edge, dynamic curriculum that is tailored specifically for different industries. We have already begun training businesses within the hospitality industry such as restaurants and hotels and look forward to training many others to help business provide the best for Deaf consumers.
These additions to our program will allow us to make a powerful impact on Deaf people’s consumer experiences all over the nation. Deaf community, 2016 is our year. With you, our reviewers, our Deaf community, and businesses commitment, we’re going to change the world!