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Exploring Deaf-Friendly Hangouts: Why They Keep You Coming Back
Posted by: Staff Writer on Sept. 19, 2023 | Comments
Do you know those special places you love to visit over and over again? Maybe it's the coffee shop where you get your yummy morning drink, the doctor's office that makes sure you understand everything, or the fun restaurant where you hang out with your pals after work. When you find a spot like this, you just can't stop talking about it! You tell everyone how awesome the people there are - like the coffee maker who knows sign language, the nice person at the front desk who asks if you want a lady or a man to help you, and the waiters who use hand signs and big smiles.
Read MoreReviewer Spotlight: Julia Cameron Damon - Indianapolis, IN
Posted by: Staff Writer on Sept. 27, 2021 | Comments
Do you know the faces behind deaffriendly’s reviews? Quarterly, we pick the brains of our active reviewers - the words behind our mission, the stars of our ratings, and the soul of this website.
Read MoreFrom curbside pickup to clear masks, pandemic redefines the deaf consumer experience
Posted by: Staff Writer on July 13, 2020 | Comments
Over four months later, fighting the coronavirus is still a Catch-22 for the 40+ million in the U.S. who live with hearing loss. With face masks and social distancing now the norm, deaf and hard of hearing individuals continue to be bewildered by new communication barriers. More than ever, businesses are in a unique position to improve the deaf customer experience.
Best of 2019: Deaf-Friendly Businesses Who Went the Extra Mile
Posted by: Staff Writer on Dec. 29, 2019 | Comments
What a year 2019 was! We saw the Deaf ecosystem in full force as more Deaf owned businesses than ever reached new and loyal customers alike. It was also a banner year for deaf-friendly businesses of all stripes who went the extra mile to ensure their Deaf and hard of hearing customers received accessible and deaf-friendly service. Our annual "Best of" list is based on actual Deaf consumer experiences shared on our website in the form of reviews. This year there were three businesses that stood out to us. Read on to find out who they are!
Read MoreBEST OF 2018: An Ode to Deaf-Friendly Business Standouts
Posted by: Staff Writer on Dec. 30, 2018 | Comments
Ever seen your favorite business suddenly take a nosedive? In a fast-changing world, the best deaf-friendly businesses aren’t one-hit wonders. They continue being ah-mazing, even with new management, product changes, or when a new chef changes your favorite dish.
Read MoreA Deaf Person Walks Into Your Business. Now What?
Posted by: Staff Writer on Feb. 5, 2018 | Comments
“A deaf person walks into a bar.” It may sound like the start of a classic joke formula, but this what actually happens all over the world daily, along with: “A deaf customer walks into your retail store,” or “a deaf taxpayer walks into your tax prep office,” or “a deaf driver walks into your auto body shop.”
Read MoreBuilding Bridges: Bringing Deaf-Friendly Customer Service to Baltimore
Posted by: Staff Writer on Sept. 5, 2017 | Comments
Baltimore is a town of depth and breadth; fanning out from a picturesque harbor, it boasts both the culinary delights of Little Italy and its culinary love affair with crabs. The historical town is known for jobs in science, engineering and technology as well as its proximity to one of the most foremost teaching hospitals in the nation. And for several days in August it was the host to one of the largest Black Deaf gatherings in the country.
Deaf-Friendly Certified Businesses YOU Need to Know
Posted by: Staff Writer on Aug. 10, 2017 | Comments
Our first Deaf-Friendly Certified Businesses were announced in the spring and now we’re eager to share more about each of these stellar Businesses. Out of dozens of businesses who came close, each of these businesses made the final cut, meeting a rigorous criteria below, created by Deaf reviewers and deaffriendly staff.
Read MoreWhen the Service is Whoa (Oh So) Good
Posted by: Staff Writer on July 18, 2017 | Comments
You’re having a day… you overslept, spilled your coffee, misplaced your keys, and got a parking ticket. Lovely. Then, the clouds start to part; you go into a business and receive amazing customer service. The staff is dreamy, makes eye contact, smiles at you, knows some signs and you leave feeling a million times better. All of a sudden the day is looking better and the world is a more deaf-friendly place.
Read MoreDeaf-Friendly Showcase: When Tummies Rumble, Deaf-Owned Mozzeria Hits the Mark!
Posted by: Staff Writer on May 28, 2014 | Comments
The mural-streaked, gritty Mission District is a neighborhood that Teenage Mutant Ninja Turtles’ pizza-obsessed Michaelangelo would have happily – and hungrily -- prowled. He may not have had use for its tattoo parlors nor vegan bakeries, but the plethora of Italian joints?
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