Do you know those special places you love to visit over and over again? Maybe it's the coffee shop where you get your yummy morning drink, the doctor's office that makes sure you understand everything, or the fun restaurant where you hang out with your pals after work. When you find a spot like this, you just can't stop talking about it! You tell everyone how awesome the people there are - like the coffee maker who knows sign language, the nice person at the front desk who asks if you want a lady or a man to help you, and the waiters who use hand signs and big smiles.

After its first virtual conference in 2020, the National Association of the Deaf is back with another milestone: hosting its biennial #NAD2022 conference in Orlando, FL for the very first time. 

Do you know the faces behind deaffriendly’s reviews? Quarterly, we pick the brains of our active reviewers - the words behind our mission, the stars of our ratings, and the soul of this website.

You’re having a day… you overslept, spilled your coffee, misplaced your keys, and got a parking ticket.  Lovely. Then, the clouds start to part; you go into a business and receive amazing customer service. The staff is dreamy, makes eye contact, smiles at you, knows some signs and you leave feeling a million times better. All of a sudden the day is looking better and the world is a more deaf-friendly place.

We’ve all been there. It’s the eyeroll. Or the exasperated sigh. Or the way they walk away and laugh while pointing at you with another co-worker. Maybe it’s even the outright refusal to serve you or provide you with accommodations. However you experience your deaf-challenged moment, it never feels good. Your stomach churns. Your break out into cold sweat. You can feel that rage start to simmer.