Carter Subaru of Shoreline

Anonymous User

Had to get my car serviced. SO easy to schedule an appointment online and the whole process was seamless from the time I pulled up to the first person who took in my information and took pictures of my car. I did not get her name. She wore a mask but was wonderful at gesturing what she was doing and what she needed from me. After I parked my car, I went inside to give Shaylon Depew, a service advisor my car key and had typed in my iPhone my name. He immediately typed on his phone to communicate with me and led me to the waiting room. A few minutes later he came to me with a written note informing me that he would be on lunch break when my car is ready and wanted to introduce me to another service advisor who would alert me when my car was ready to pick up. What a smooth process the whole thing was! 

  • Willingness to Gesture
  • Pen and Paper Available
  • Well Lit Environment
  • Schedule/Order On-line or E-mail
  • Positive Attitude
  • Makes Eye Contact
#deaffriendly Tee - echo
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