Samina was so attentive and read my note asking if I could have a Chardonnay for happy hour. It was one minute before and she graciously let me have a glass of Chardonnay. She had excellent eye contact and so positive. Typed her name in for me as I couldn’t speech-read it. Both TVs here in the bar have CC and it’s well lit where I am sitting. They also have an iPad at the tables and bar where you can place your order/ pay the bill. Saw that after I showed her my request on my iPhone.
- Willingness to Gesture
- Positive Attitude
- Well Lit Environment
- Makes Eye Contact
- Subtitles/Closed Caption/Open Caption
