Pyramid Alehouse Restaurant

Kate

I've been here during Seahawks football games and Deaf events. The staff is usually good about the communication part and make sure that you're getting what you want for your food or drink(s). It went decent during our last time when a Deaf event was hosted at this place. They accepted our relay call and saved a long table for us in one of the best spots possible with strong lighting available to see each other well. 

  • Positive Attitude
  • Accepts Relay Calls

Kate

We used this location for a recent Deaf, Hard of Hearing and Deaf-Blind event. My friend called the place through relay to make reservations and have enough tables. When we arrived at the location, we noticed that they had picked one of the best places for our tables because the lights were very bright and strong enough for all of us to be able to see each other even if it was nighttime. The television across from us had closed captions on. 


I was impressed with how the television had CC on (without us having to ask them), how they saved tables in a spot that had strong lighting for us to see each other and how the relay phone call was accepted. It appears that we all had a nice evening that night for our event. 

The only one small negative thing that I noticed was that the waitress did not have a notepad for us to use to communicate and/or order our food and drinks. I had paper with me like what I usually do but I noticed that some other customers didn't and there were some barriers with communication. Just a small suggestion for Pyramid's staff (waiters/waitresses) to bring some paper or a notepad the next time if there's a Deaf customer at this place. 

Overall, thank you for helping make our experience Deaf-friendly and putting us in one of your best spots in the building where we could see each other very clearly even if it was late at nighttime. 

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls
  • Subtitles/Closed Caption/Open Caption

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