Caesars Palace

Fred, trainer in deaf sensitivity

I see that there was a bad experience at Caesars in Las Vegas, not providing an ASL interpreter for a guest who is Deaf to a show. This is NOT GOOD and it is against ADA compliance regulations, quite obviously. Apparently, their management has not taken any any steps to provide training classes on deaf sensitivity issues. Their management of Caesars Entertainment Corporation, that owns several properties, has been contacted to arrange for classes for their staff since September 2017. No replies have been received after several attempts. In addition, the property, Caesars Palace specifically, has also been advised of the availability of deaf sensitivity training offered by us with no reply.

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Anonymous User

Wow. I can't believe this happened to me. I wanted to see a show in Las Vegas so I contacted Caesars and requested an ASL interpreter to their show. Their response was that the interpreter would be too distracting for the other guests and they would not provide one. They said they would let me bring one myself and I would still have to pay for that person's service + their seat to the show. They offered no resolution. I am pretty sure this is against the law. I suggest this hotel get some sensitivity training and especially read up on the federal law under the American's with Disability Act (ADA). 

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