After my dishwasher finally gave out I was referred to Albert Lee Appliance due to their excellent services, I ended up leaving in tears. I felt so overwhelmed as a deaf widow in an all-male environment. The salesman that approached me was aloof and not patient with me. Just pointed out to me what dishwashers to look at and walked back to his desk. After looking at over 20 dishwashers and not being able to communicate with a salesperson with questions, I left feeling very discouraged. No eye contact or willingness to communicate with me to explain the different features of each dishwasher that was within my price range or ask questions and follow up with me. As of today, I am still without an operating dishwasher. I just know that if I was with a hearing person or a man, I might have gotten better services.