Poquitos

Anonymous User

There is a server here who knows ASL and signs fluently. Her name is MIA. Mia made our dining experience a breeze! Thank you MIA for being awesome and for Poquitos to invest in ASL fluent staff!! 

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Knows Sign Language

StreetStreet

Although I love their menu, I do hope I can order in ASL one day without the need to write back and forth. Also, the TV didn’t have closed captions on. Best practices dictate that captions are on all the time, so when I asked a manager about this, his response was, “We only turn it on if someone asks to turn it on.” They should have it on at all times, regardless. 

StreetStreet

Their attitude was really good but they can do better by being proactive and providing pen/note to let us know what the specials are on the menu or any further communication after they learned that we are Deaf. Our orders were correct because we simply pointed out the order on the menu.  If Deaf customers regularly came to the restaurant, it would be better for the owner and deafREVIEW to work together on certain training so that their staff can be more proactive when serving us. 

echo

This place has great big windows with lots of natural light. Our server, Daniela was very easy to communicate with. She didn't know any sign language, but that didn't stop her from gesturing and making sure we all had what we needed. The food was really good and priced well for happy-hour. I'm a fan of Mojito's like the other reviewer but unfortunately, didn't read his review prior to going. I guess I have a good reason to go back to this deaf-friendly business. Great job!  

Joshua

Last month ago, I went to Poquitos with my partner and close friend. We received really excellent service from a waiter. He acknowledged that I am deaf and really good at gesture and make sure I get what I need. After I point to the menu to order, he always make sure if I point to right food that I wanted to order. I appreciate that he always double check with me. The food were DELICIOUS!!! FYI, if you're mojito fan, this restaurant makes best mojito ever I had! Can't wait to come back soon! :)

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