BevMo!

paoftw

I was looking for a specific liqueur that I want to use to mix drinks for the party. That alcoholic bottle isn't available at BevMo! in Chino Hills; however, in Brea does have them in stock. I was able to order it online and have it picked up. So I took a trip to get there to pick it up. There were a staff named Kassie greeted me when I walked in. I explained that I'm deaf. She started to sign and asking if I need a help. Of course, I'm surprised and I showed her my iPhone for order pick up confirmation. ID check and credit card check routine went well in ASL conversation. Great deaf-friendly service! 

  • Makes Eye Contact
  • Positive Attitude
  • Schedule/Order On-line or E-mail
  • Knows Sign Language

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