UW Medicine Eastside Specialty Center

Le Petit Chouette

I just discovered this place today - went in for lab bloodwork. The tall curly-haired guy at the front desk is AMAZING. He started talking to me from behind mask and plexiglass. I interrupted w/ the usual "I'm deaf, can't understand you through a mask," and he immediately pulled out a flyer that lists their screening questions for COVID. I asked him some questions and what he did blew me away: He rolled his chair about 6' away from his desk, and then pulled down his mask so I could lipread him.

We've been in a pandemic for 10+ months, and this is the FIRST anyone's ever thought to do that on my behalf. Usually grocery clerks, bank managers, post office employees, etc. end up pulling their mask down but I always end up being the one who has to step back for social distance. It's amazing when I don't have to be the one doing all the work for both safety + communication.

The other thing I love: This place has a WALK-IN LAB. You don't have to schedule a blood draw. You just walk in!

Side note: The phlebotomist was kind of cranky, but on the bright side they have sign in sheets at the lab where you write your name/DOB. This makes it easier to reduce the amount of talking needed.

  • Positive Attitude
  • Well Lit Environment
  • Speaks Clearly
  • Makes Eye Contact
  • Willingness to Gesture

DDM

I started going to this Eastside Specialty Center for my physical therapy sessions since last December. Oh my gosh, they have awesome staff and physical therapists to work with! They are excellent to provide accommodations for ASL interpreters and they accept relay calls to schedule appointments. I'm working with wonderful and sweet physical therapist who is certified in pelvic floor field named Kathryn Rice. She has worked with previous Deaf/HOH patients so it was such breezy for her to welcome me as her patient. I would highly recommend her for future Deaf/HOH patients who want to try pelvic floor therapy. She makes my appointments such fun and awesome! I always look forward to day of my appointments knowing that I am in such good hands. She also prefers to have same interpreters for regular sessions due to easy communication and familiar with the routines. 
UW Medicine Eastside Specialty Center is on close border sharing Kirkland and Bellevue. Yes, there is access to public bus stops few blocks away. 

  • Makes Eye Contact
  • Speaks Clearly
  • Positive Attitude
  • Accepts Relay Calls
  • Experience Hiring Interpreter
  • Schedule/Order On-line or E-mail
  • Well Lit Environment
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