Arlington Pet Clinic

Kate

This was my first time visiting the place during an emergency. The staff was compassionate and took extra time to communicate with me via paper. Which helped a lot during a scary and stressful experience with my cat being very sick. When I first called, the staff at the front desk handled my relay call pretty well. And she communicated with me in person via paper. The vet wrote with me after I made it known to him of what communication method I use. Because of how things went, it helped me a lot with feeling like I got all of the information and the medicine that was needed for my sick cat until I was able to bring her in to my regular vet (who only takes appointments now). I really appreciate it, thank you so much for making it less stressful on me so I could focus on my cat's health and not worry about communication barriers. 

  • Makes Eye Contact
  • Positive Attitude
  • Accepts Relay Calls
  • Well Lit Environment
  • Pen and Paper Available
  • Willingness to Gesture

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