I went there with two deaf friends to try Starbucks' new concept store out. We were very impressed with how deaf friendly this place is. One worker knows sign language which it made much easier for three of us to order smoothies. While we were waiting for our drinks, he informed us that our drinks are ready to pick up. It was wonderful customer service! Their smoothies are WONDERFUL! I will come back to that place next time I am in Bellevue.