I have been to this place twice and they seem to insist on lip reading rather than writing back to forth. What drove me me to leave a negative review of this place was the rude nurse who kept on feeding wrong information on the computer about my son. When I saw that she gave wrong information and pointed out as such, she looked at me quickly and ignored me. She kept on inputting completely wrong information without even trying to communicate with me. I had to pull out my phone and typed out the right information. She gave me the rude look and said something before continuing to work on the computer, dismissing me.
The doctors there seem reluctant to write anything down as well. The doctors at both visits didn’t bother to introduce themselves. I had to point the doctor to the paper bed liner and asked them for their names and have them explain what was wrong with my son and what kind of treatment was needed and for how long — in writing. Their responses were very brief and to the point. Kept on circling a specific word that meant very little to me.