Equal Access at NAD Conference in Phoenix, AZ
Posted by: Staff Writer on July 28, 2016
Everyone is still talking about how successful the NAD 2016 conference was in Phoenix, Arizona: especially in regards to the equal access at the convention center, the hotels, the surrounding restaurants and bars. All of that is because of the training that they got from deaffriendly.
deaffriendly came into Phoenix a week early to grab the opportunity to provide customer service training. They trained over 200 employees and that impact was long-lasting. For example, all of the captions were turned on on each television set in the Phoenix Convention Center. This will stay in effect permanently.
We had the chance to chat with Echo Greenlee, founder of deaffriendly, about her experience in Phoenix.